Unit hold management

A hold should create confidence, not a race condition.

BricDesk treats the hold state as shared operational truth: who requested it, for which buyer, when it expires, who can approve it, and what happens when it is released.

ONE UNIT / ONE CURRENT STATE

Protect the deal without hiding the decision.

When two channel partners ask about the same unit, a screenshot and a phone call are not enough. The system needs a single current state, a clear sequence, and a visible outcome.

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Example hold state

A-1204

Hold active
  • Request receivedBuyer context and CP identity attached.
  • Decision window openBuilder sees the request and can approve or decline.
  • Expiry enforcedStale holds become visible instead of silently blocking sales.

The non-negotiables

Every hold needs a responsible next action.

  • Atomic state: one unit cannot be simultaneously available and held for competing claims.
  • Expiry: a hold has a real deadline and a visible owner.
  • Approval: the builder decides with the buyer and unit context in view.
  • Audit: the team can reconstruct when and why the state changed.
Built before a full inventory workspace.

Hold logic touches every major workflow, so it belongs in the foundation rather than as a late-stage feature.

Private pilot

Bring your real hold process into a defensible system.

Start with the policies your team already uses and replace ambiguity with one live state.

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